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Brascom Luan Aparecida


Feedback Hotline
+55 119 462 66945

Fax
833 688-0832

Questions

Have questions about your application or loan? Want to find out more about refinancing? Need to update your account information?

Email
info@brascomluan.org
brascomlaparecida@gmail.com

Address
Avenida Major Sylvio, Jardim Morumbi, 4800  Sao Paulo Brazil

CNPJ
07.835.604/0001-05

Feedback, Complaints, Fraud Concerns

Your feedback, comments, and/or complaints help us improve our products and services. We also take fraud and ID theft seriously. 
Please feel free to submit any issues or report behavior that concerns you to feedback@brascomluan.org 

Personal Information

Have you reported the issue to any law enforcement agency?
Have you ever applied for a loan at Capital Community Bank?

Disputed Payment Information

$
e.g., 5.00 or 12.35
What type of account was used?
Checking or Savings?
Credit or Debit card?
MM/YY
Have you contacted your bank to file an unauthorized use report?
Has your bank reimbursed you?
Contact your bank to file an unauthorized use report.
Have you been a victim of identity theft at any other lender or financial institution?
Have you filed a report with law enforcement?
Do you have any idea who may have used your information without your consent?

Feedback Information

ALERT: To protect your privacy, we recommend you redact, or black out, personally identifiable information (PII), such as Social Security Number, Date of Birth, Bank Account number, Driver’s License number, etc., in documents uploaded or text entered on this site.

Brascom Luan Aparecida reports credit information to two major credit bureau agencies at the end of each month. Although we submit the information to the bureaus at the end of the month, the bureaus have 30 days from the receipt of our data to update a consumer’s credit report. We report credit data to Experian and TransUnion.

Direct credit disputes must relate to the following: (1) your liability for a credit account or other debt with Brascom Luan Aparecida; (2) the terms of an account or other debt with Brascom Luan Aparecida; (3) your performance or other conduct concerning an account or other relationship with Brascom Luan Aparecida; or (4) any other information contained in your report for an account or other relationship with the Brascom Luan Aparecida that bears on the consumer's creditworthiness, credit standing, credit capacity, character, general reputation, personal characteristics, or mode of living. Brascom Luan Aparecida will investigate if you, the consumer, submit your dispute on this page or in writing to Brascom Luan Aparecida, ATTN: Credit Disputes, 7755 Montgomery Road, Suite 400, Cincinnati, OH 45236. In order for us to properly process your dispute, you must (1) identify the account in dispute, (2) identify the specific information being disputed, (3) provide an explanation of the basis for the dispute, and (4) provide all supporting documentation required by us to substantiate the basis of the dispute. In order for your rights to be properly protected under the Fair Credit Reporting Act 15 U.S.C. 1681, we recommend that you submit a dispute directly to the Credit Bureaus, Experian, Transunion, etc.


© 2025 Brascom Luan Aparecida®.  All rights reserved.  Avenida Major Sylvio, Jardim Morumbi, 4800  Sao Paulo Brazil

Contact Us

+55 119 462 66945

P.O. Box 36454
Jardim Morumbi, 4800  Sao Paulo Brazil

Brascom Luan Aparecida Customer Service Hours:
Monday–Friday: 8 am – 9 pm EST.
Saturday: 10am - 2pm EST